Last Updated: 21/05/2026

At Peak Mentoring, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What is Personal Information?
Personal information is information or an opinion that identifies an individual. Examples of personal information we may collect include:
• Full name
• Email address
• Phone number
• Address
• Business details
• Any information submitted through forms, enquiries, coaching applications, or bookings

How We Collect Personal Information
We may collect your personal information in several ways, including:
• Through our website
• Through contact forms or enquiries
• Through coaching or mentoring applications
• Through phone calls, emails, or meetings
• Through cookies and analytics tools
• From third parties where permitted by law
We only collect information that is reasonably necessary for our business activities and services.

Why We Collect Your Information
We collect your personal information for purposes including:
• Providing mentoring, coaching, and educational services
• Responding to enquiries
• Managing client relationships
• Sending updates, newsletters, or marketing communications
• Improving our services and website experience
• Internal business operations and record keeping
Where practical, we will explain why we are collecting your information and how it will be used.

Sensitive Information
Sensitive information includes information relating to health, beliefs, memberships, criminal history, or other protected categories under Australian privacy law.Peak Mentoring will only collect and use sensitive information:
• With your consent
• Where required or authorised by law
• Where reasonably necessary for the services being provided

Disclosure of Personal Information
Your personal information may be disclosed to:
• Team members or contractors assisting in delivering services
• Third party software providers or platforms used in our business operations
• Professional advisers or legal representatives where required
• Authorities or organisations where required by law
We do not sell or rent your personal information to third parties.
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Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information may be stored electronically or physically and is only accessible by authorised persons. When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and monitor website performance. You may choose to disable cookies through your browser settings, however some parts of the website may not function correctly.

Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary. To request access or updates to your information, please contact us in writing using the details below. We may require identification before releasing requested information.
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Third Party Links
Our website may contain links to third party websites. Peak Mentoring is not responsible for the privacy practices or content of those external websites.

Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be published on our website.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact
Email: hello@peak-mentoring.com.au